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Shipping Information

Shipping Policy

Thank you for visiting and shopping at PAC Supplies USA. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Some items such as handheld computing devices are manufactured to your ordered specification and may need additional production time (2 to 3 weeks).

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. We utilize UPS and USPS as our carriers.

Shipment to P.O. boxes or APO/FPO can only be processed through USPS.

Shipment method                          Estimated delivery time

UPS Ground                                     3-7 business days

UPS 2nd Day                                    2 business days

UPS Overnight *                              1-2 business days

UPS Priority Mail                            2-3 business days

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

PAC Supplies USA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Loss and Damages

PAC Supplies USA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Additional Goods in Transit insurances may be required to insure the value of your order. PAC Supplies USA is not responsible for any insurances associated with goods lost in transit.

Please save all packaging materials and damaged goods before filing a claim with your chosen courier.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.