All ZD500 printers have ZPL firmware (SGD, XML, Unicode), Thermal Transfer and Direct Thermal print modes.All ZD500 printers include Power Supply with UK and Euro power cord, USB cable, Quick Start Guide, Safety Guide and Accessories CD, which includes User and Programming Manuals, ZebraDesigner label design software, Windows drivers and set up utilities.All ZD500 standard configurations include 128MB SDRAM (4MB user available), 256MB Flash (56MB user available), Real Time Clock (RTC), Moveable Sensor , Serial (DB-9), Centronics Parallel, USB 2.0 and Internal 10/100 Ethernet ports with LCD Display.All ZD500 WLAN and Bluetooth configurations include standard configuration features plus dual Wi-Fi certified WLAN (IEEE 802.11a/b/g/n) and Bluetooth v3.0 radio module.